What is vTiger CRM?
vtiger CRM is a full-featured, 100% Open Source CRM software ideal for small and medium businesses, with low-cost product support available to production users that need reliable support.
vtiger CRM is a widely used product with thousands of users in dozens of countries. It has a vibrant community of users driving the product forward, and contributing to it's development. Over 2 million copies of vtiger CRM have been downloaded so far.
Features
The features of the current version are:
Sales Force Automation- Lead Management
- Account & Contact Management
- Opportunity Management
- Sales Quotes
- Products Catalog
- Price Books
- Vendor Management
- Purchase Orders
- Sales Orders
- Invoices
- Key Metrics
- Customizable Reports
- 20+ Pre-Built Reports
- 20 Pre-Built Dashboards
- Reports Folder
- Trouble Tickets
- Knowledge Base
- Customer Self Service
- Online Knowledge Base
- To Do's, Meetings, and Calls
- Recurring Events
- Shared Calendar
- Activity History
- Email Notifications
- Notes
- Custom Fields (10 different data objects)
- Pick Lists
- Custom List Views
- Drag & Drop Modules
- Currency Customization
- Campaign Management
- Mass Mailing
- Email Templates
- Mail Merge Templates
- Email Client
- Outlook Plug-In
- Office Plug-In
- Thunderbird Extension
- Customer Portal
- RSS Feeds
- User Management
- Profiles
- Roles
- Groups
- Organization-level Access Control